Zaharuzaman Jamaluddin is a lecturer in Department of Management and Human Resource, Faculty of Business and Accountancy, Universiti Selangor (UNISEL). At the same time, he also holds administrative position as the Deputy Dean of Student Development and Resources, Faculty of Business and Accountancy. Previously, he was the Coordinator of Postgraduate Programme, Faculty of Business and Accountancy. He obtained his PhD in Quality and Productivity Improvement from Universiti Kebangsaan Malaysia in 2016, Master of Business Administration from Universiti Teknologi Mara in 2003, and Bachelor of Industrial Technology from Universiti Sains Malaysia in 1993. He has 20 years in industrial experiences and 5 years of academic/research experiences. At present he is conducting courses on research methodology, quality management and current issues in business. His research interest is in operation management, quality management and business development. He has published research papers in several journals. He also received research funding from Selangor state.